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Touchpoint Metrics
MCorp Consulting Touchpoint Metrics

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Investors

Touchpoint Metrics is a privately owned company with financial backing from venture capital and private equity investors.

Our executive management team has extensive experience building and managing high-growth technology-related and customer-centric businesses, with a focus on customer experience management and improvement, process simplification and innovation. Leveraging this expertise to build shareholder value, our investors include:

  • Primary Capital, a Toronto-based investment banking organization, acting as a principal investor, advisor and agent for its portfolio companies.
  • IREMCO, a private investment holding company that, by itself and together with other investors, provides equity capital to a select group of high-potential companies.
  • The Lundin Group, a Swedish-based group of prominent companies operating worldwide. Their investment arm, Vostok Nafta Investment Ltd., is an investment firm leveraging expertise and existing networks to identify and invest in assets with considerable value and growth potential.
  • PCL Holdings, an entrepreneurial venture capital company with the objective of investing in and supporting innovative companies.

Why Work with
Touchpoint
Metrics?
Increase Awareness
Boost Acquisition
Improve Loyalty
Reduce Cost of Service
Identify Problems
Strengthen Brand
Products and
Services
Voice of the Customer Research
Customer Experience Surveys
Customer Loyalty Surveys
Employee Experience Surveys
Employee Loyalty Surveys
Online Focus Groups
Industry
Customer
Experience
Insights
Shopper Touchpoint Mapping
Bank Touchpoint Mapping
Hotel Touchpoint Mapping
Hospital Touchpoint Mapping

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Touchpoint Metrics and MCorp Consulting | San Francisco, Charlotte, Vancouver | Phone: 1-866-526-2655 Fax: 1-415-526-2650 | © 2011, All Rights Reserved
Touchpoint Mapping®, Touchpoint Metrics® and Loyalty Mapping® are registered trademarks of Touchpoint Metrics and MCorp Consulting. Brand MappingSM and Customer Experience MappingSM are service marks.