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"I want to take a moment to say not only a big thank you, but to sing your praises a bit. I can't begin to tell you how much I appreciate your talent, patience, wit, speed and calm under fire...Thank you, thank you, thank you."

– EVP, GE Financial Assurance (Genworth Financial)

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Industries and Companies We've Worked For

The Touchpoint Metrics team has worked across a range of industries, with deep experience across several financial services and high-technology sectors, along with our focus on banking, hotel, hospital and shopper experience. Some of the companies we've worked with to hone our approach include:

 

Why Work with
Touchpoint
Metrics?		 Increase Awareness
Boost Acquisition
Improve Loyalty
Reduce Cost of Service
Identify Problems
Strengthen Brand		 Products and
Services		 Voice of the Customer Research
Customer Experience Surveys
Customer Loyalty Surveys
Employee Experience Surveys
Employee Loyalty Surveys
Online Focus Groups		 Industry
Customer
Experience
Insights		 Shopper Touchpoint Mapping
Bank Touchpoint Mapping
Hotel Touchpoint Mapping
Hospital Touchpoint Mapping
Builder Touchpoint Mapping		 MCorp Consulting is a BBB Accredited Management Consultant in San Francisco, CA

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Touchpoint Metrics and MCorp Consulting | San Francisco, Charlotte, Vancouver | Phone: 1-866-526-2655 Fax: 1-415-526-2650 | © 2013, All Rights Reserved
Touchpoint Mapping®, Touchpoint Metrics® and Loyalty Mapping® are registered trademarks of Touchpoint Metrics and MCorp Consulting. Brand MappingSM and Customer Experience MappingSM are service marks.